Contact
Talk to the roastery.
Order help, subscription questions, wholesale, press, or an opinion about our decaf — a human reads all of it and replies within 1–2 business days.
Order or subscription issue?
Include your order number and we can usually sort it in one reply. Subscriptions can also be managed anytime from your account.
Rather ask in person?
Six cafés across Philadelphia — the roastery café at 310 W Master St is where the answers are freshest. Locations & hours →
Wholesale & private label
Cafés, restaurants, offices, and brands: start with the wholesale page — the form there collects what our team needs to quote you quickly.
Quick answers
Shipping times, grind options, gift subs, and more live in the FAQ.