FAQ & Shipping
Is your coffee organic and/or fair trade?
While some of our coffees may be certified organic or fair trade, we do not specifically look for either of these certifications when buying, and do not market them as such. Our sourcing goals are always quality and flavor focused, and we buy from producers and importers we trust to provide us with coffee that fits into our ideology. As green coffee quality increases so do prices. Because of this, we typically pay well above Fair Trade pricing for our single origin coffees.
How fresh is my coffee when I receive it?
We roast Monday through Friday each week, so generally, we try and ship coffee within 24 hours from roast whenever possible. With our shipping times, that means you should always receive your coffee within 2-5 days from roast, depending on your location and proximity to Philadelphia.
Do you have recommendations for brewing?
Yes! First and foremost, whenever possible, grind directly before brewing. This will help maintain freshness, and allow you to get the most from your coffee. Additionally, we recommend a ratio of about 1:17 (so about 22g of coffee for a 12oz cup). If your brew is tasting too weak, try using a finer grind size; and if it’s a slower, heavier brew, try to make the grind more coarse. If you have any additional questions, or want to get into more detail, feel free to drop us a line in our contact form.
When will my package ship?
Generally, we try and ship all packages the next business day from when the order was placed. If you ever have a question on the status of your order, just shoot us a message via our contact form.
Do you offer free shipping?
All orders over $40 get free shipping!
Do you ship internationally?
Yes! During the checkout process you will see your options for international shipping.
I want to offer ReAnimator in my cafe, restaurant or business. What do I do?
You can contact us via our Wholesale Form.
Can ReAnimator donate coffee for my event or group?
We do offer a limited amount of donations each month. For information, please send an email to: email@example.com
I’d like to work at ReAnimator. How do I apply?